Businesses make money by providing services to their customers that bring them value. This business model is at the core of managed IT services, where the offerings are widely considered to pay for themselves, so to speak. Individually, the services might not seem like they would impact your bottom line that much, but when combined, they are a force to be reckoned with.
Of all the managed services available to businesses, proactive management is the one that is most critical. It lets companies monitor their IT systems to make sure they are running as efficiently as possible. Downtime is a business killer, so any solution that can prevent it will have serious benefits and save you money.
Your business can only do so much without the right tools for the job, which is where IT consulting comes in. Our trusted technicians can provide you with a technology professional’s perspective. You can use our knowledge to make the most educated decisions about technology acquisition possible, especially for growing your small businesses.
Sometimes issues aren’t large, but they are just large enough to need some immediate help. A help desk solution can help individuals at your organization overcome these issues and get back to work. For example, issues with passwords, file sharing, and otherwise might need to be addressed in the moment to get back to action. A 24/7/365 help desk from an MSP can be just what your business needs to stay productive.
Cyberattacks often target unpatched or unsupported software to get their foot in your business’ network. If your business doesn’t have a system in place to address these vulnerabilities, then you’re needlessly putting your business at risk. Managed services help you avoid issues like lapses in licensing, delays in deploying fixes, and so much more.
Backup and Disaster Recovery
Preventing attacks is all well and good, but you cannot rely on security to protect you from everything. For situations outside of your control, you need redundancy offered by a BDR platform. BDR includes on-site and cloud-hosted backup systems to ensure that you always have a copy of your data available to you.
Dealing with your vendors yourself can eat up time you’d rather spend managing your business. You can create a single point of contact for all your vendors by working with a managed service provider. This means less wasted time on vendor communications and more time focusing on your business.
There are few problems that an MSP cannot solve remotely, but those that do need on-site attention can be handled by knowledgeable and professional IT staff from the provider in accordance with your service level agreement.
Hardware Procurement and Support
If you ever need business technology and support, a managed service provider is a good ally to have. With their industry connections, they can often find the best deals on tools to help your business get the technology it needs to succeed.
Need an Philadelphia MSP? Nexela Can Help
We can provide the technology services and tools you need to keep your business operational, functional, and successful. To learn more, call us today at (215) 525-3223.