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Nexela has been serving the Pennsylvania area since 1999, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

Chatbot Technology is Improving for Business Applications

Chatbot Technology is Improving for Business Applications

Chatbots aren’t an unfamiliar technology. These artificially intelligent constructs are becoming more and more prevalent, especially with the rise of virtual assistants in recent years. Now, with an example of this technology residing in most new devices, it becomes important to consider what it could mean for businesses as this trend continues in the future.

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Machine learning and artificial intelligence have enabled us to accomplish great things with the computers we have access to today. However, it is equally true that these same innovations have also produced a great number of threats. One th...

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