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Nexela has been serving the Pennsylvania area since 1999, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

VoIP Has More Features Than You Thought

VoIP Has More Features Than You Thought

Many small businesses are making the switch to Voice over Internet Protocol (VoIP). VoIP is able to provide many advantages over traditional landlines. Today, we will discuss features that even if you’ve already made the switch, you might not be taking advantage of. 

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Seven great Business Communications Options

Seven great Business Communications Options

Every business has to have some form of communication so they can interact with their customers and support the transactions that they make. Today, we’ll take a look at several communications options that the modern business has to improve its organizational communications.

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The Biggest Problem with VoIP and How It Isn’t a Deal-Breaker

The Biggest Problem with VoIP and How It Isn’t a Deal-Breaker

VoIP, like most other business-grade technologies, was developed to give businesses (and other organizations) a chance to utilize the technology they spend so much money on for more than just for productivity. That’s not to say that VoIP platforms don’t have disadvantages, but the major disadvantages of VoIP are generally tied to the availability of a reliably strong bandwidth connection.

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Messaging is an Important Communications Tool for SMBs

Messaging is an Important Communications Tool for SMBs

Any business that wants to have sustained success needs to have a strong communications strategy. Typically, businesses used a telephone service from the telephone company, an email server they hosted themselves, and their official company letterhead that they’d use for all their formal correspondence.

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Smartphones Are at the Center of the Internet of Things

Smartphones Are at the Center of the Internet of Things

The Internet of Things can be used to create a lot of opportunity for your organization, but there are considerable risks that your business can’t forget about, no matter how tempting it is to take advantage of them. Even though security remains a prime concern for businesses, it’s clear that the Internet of Things isn’t going anywhere. Therefore, you might as well embrace it, or at least prepare for it.

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Depending on Your Situation, VoIP May or May Not Make Sense

Depending on Your Situation, VoIP May or May Not Make Sense

Voice over Internet Protocol can be a mighty attractive piece to any organization’s communications strategy. Any solution that eliminates huge upfront costs and allows an organization to scale their solution to fit the needs of their business is one that is truly beneficial. Today, we take a look at the pros and cons of instituting a VoIP solution and how it can put your organization in a good position.

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For Benefits over Your Old Phone System, Dial VoIP

For Benefits over Your Old Phone System, Dial VoIP

How does your business stay in touch with both in-house employees and clients? One of the ways a traditional business would do so is by using the wired handset telephone, but such a device can’t keep up with the demands of modern businesses. In fact, you can make leaps and bounds by making the jump to a digital voice solution called VoIP, or Voice over Internet Protocol.

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The more successful your business is, the more files you have. These files need a storage facility. For decades, each file that needed to be kept would be printed off and stored in a file cabinet. Today, there are better solutions; and, sin...

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