Before Nexela, there was no transparency. Our previous IT Support firm charged us hourly, resulting in high, unpredictable invoices month-to-month. We never had the same technician on a weekly basis, resulting in a varied knowledge base and lack of efficiency. It felt like we were starting all over again. Additionally, there was no checklist to follow when troubleshooting or familiarity with repeat issues.
We’re happy to have found Nexela. Alteso is a company that concentrates on technologies for the auctions, transportation, and financial services as well as revamping a standard automotive wholesale-retail process into "whole-tailing." The Nexela team is very knowledgeable, meticulous, a forward thinking and above all a very honest. We now have a predictable monthly bill, a reliable network, and a Support Team that cares and is on top of their game. We can continue serving our clients with excellence.