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Free IT Whitepaper
This whitepaper will evaluate the differences between traditional technical support practices and modern managed IT practices and the pros and cons of both in regards to small and medium-sized businesses
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Philadelphia Computer Support
Nexela has been providing professional IT Support for businesses in and around Philadelphia since 1999. We strive to give our clients Enterprise-level services and solutions at prices that work for small businesses. Time and experience has helped us develop best practices and workflow procedures around a proactive philosophy designed to keep your focus on your business, not your technology.
Our team of experts can become your outsourced IT department; responding to issues quickly, often before you even know about them. Covering everything from your servers and network infrastructure, to your computers, workstations and mobile devices, we provide end-to-end solutions for all of your technology needs.
With Nexela as your outsourced IT partner, you will experience:
- Less Downtime - Faster resolution leads to more productivity
- Fewer Day-to-Day Issues - Proactive maintenance prevents issues in general
- More Opportunities - And more time in the day to take advantage of them
- Flat-Rate IT Budget - Know your IT expenses ahead of time, your accounting department will thank you!
- Infrastructure Protection - Keep your network and devices safe and secure
- Business Continuity - Through backup and disaster recovery methods and best practices
- A Good Night's Sleep - Knowing your business is in good hands 24x7.
Not sure where to begin, or even if Nexela is a good fit for your organization? Contact us to learn more about how we can help move your business forward.
Your IT infrastructure is our priority.
- Who Are We?
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- Our Difference
It's Nice To Know Who You're Working With, We Get That
Nexela understands that making a decision means putting your trust in us. We encourage you to find out more about our company and read testimonials from our many satisfied customers!About Nexela
Refer A Friend To Nexela!
Do you know someone who you think my benefit from our services? Let us know and we will get in touch with them!Read More
Shhh, don't tell anyone we told you!
WARNING: We are about to let you in on a secret about how most computer companies really make their money! We will cover the three main types of IT companies and what you can expect out of them.Discover What It Is!
We are not your typical business, We are your business partners
We live by the idea that your business needs come first, so much so that our CEO Eric Nepo has written a letter for you to read showing just how dedicated our team is to not only solving problems but your success!Read More
Your IT infrastructure is our priority.
What Our Clients Say
The Nexela team is very knowledgeable, meticulous, a forward thinking and above all a very honest.
Before Nexela, there was no transparency. Our previous IT Support firm charged us hourly, resulting in high, unpredictable invoices month-to-month. We never had the same technician on a weekly basis, resulting in a varied knowledge base and lack of efficiency. It felt like we were starting all over again. Additionally, there was no checklist to follow when troubleshooting or familiarity with repeat issues. We’re happy to have found Nexela. Alteso is a company that concentrates on technologies for the auctions, transportation, and financial services as well as revamping a standard automotive wholesale-retail process into "whole-tailing." The Nexela team is very knowledgeable, meticulous, a forward thinking and above all a very honest. We now have a predictable monthly bill, a reliable network, and a Support Team that cares and is on top of their game. We can continue serving our clients with excellence....
Whenever we need them, they’re there and they come through
When I contacted Nexela all I knew was that our organization needed a lot of IT help for short money. Our servers and systems were outdated and overloaded. Nexela’s team made a careful assessment of our needs and developed a cost-effective proposal in language and numbers that were easy to understand. They took the time to get to know our processes and our goals so that they could help us plan wisely for the future. Whenever we need them, they’re there and they always come through...
. We are a payroll company and when employees of our customers cant get paid because of some system outage, it is a problem. Happy to report it is the problem we no longer have since bringing Nexela on board!
Before we brought Nexela in to manage our IT environment our IT spending was out of control, and the service we were receiving didn’t effectively meet our company's needs. I found that I was spending more and more of my time dealing with day to day IT issues, of which I knew little and so was only marginally effective, but more importantly was distracted from the more critical issues affecting our business. The team at Nexela quickly identified our major problems, built a project plan to get us to where we needed to be, and turned our IT problems into an IT solution. Since we have implemented Managed IT Services by Nexela they have provided a complete solution for supporting our technology and improved their already fast response times. We are a payroll company and when employees of our customers cant get paid because of some system outage, it is a problem. Happy to report it is the problem we no longer have since bringing Nexela on board! I strongly recommend Nexela....
When new challenges arrive we take comfort knowing that we can rely on Nexela
When I started Room Service 360, the premier destination for the works fines modern furniture, I asked the folks at Nexela to design and implement our entire IT and communications platform. We were happy with their design (that addressed unique multi-location challenges), pricing and implementation, but more than that we are pleased that the platforms and processes recommended to us by Nexela have continued to fully perform as advertised and remain relevant in today’s changing technology environment. When new challenges arrive we take comfort knowing that we can rely on Nexela to assist us with IT solutions!...
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